FAQs

Please see a list of our most frequently asked questions below. If your question isn't covered then please reach us at support@dirtymugco.com for prompt assistance.

How long will it take for my order to arrive?

Our shipping times vary depending on your location and range from 1-6 business days. Please visit our Shipping & Delivery page for more information.

Will I be able to track my order?

Yes. All orders include a tracking number that you can check at any time.

Why hasn't my order arrived yet?

Please visit our Shipping & Delivery page for information on how long it will take for your order to arrive. If you've waited longer than the expected delivery time for your location and your order still hasn't arrived then send us an email at support@dirtymugco.com for further assistance.

What are your mugs made of?

They're ceramic. Duh.

Why don't you ship to my country?

Due to manufacturing and shipping logistics as well as the state of the world we can only offer shipping to certain locations. As things start to change and we begin to grow we may be able to expand into other countries in the near future!

Why are your mugs so rude?

Because it's funny!

 

Questions?

If you still have any questions or concerns, please feel free to reach us at support@dirtymugco.com and we'll get back to you ASAP!